Discrimination is Against the Law
R&B Health Care Systems complies with applicable federal and state civil rights laws and does not discriminate against any individual on the basis of race, color, ethnic or national origin, ancestry, sex, gender, age sexual orientation, gender identity and expression, religion, creed, political beliefs, or disability in admission, treatment, or participation in its programs, services and activities, or in employment or on the basis of sex in its health programs and activities. R&B Health Care Systems does not exclude people or treat them worse because of their race, color, ethnic or national origin, ancestry, sex, gender, age, sexual orientation, gender identity and expression, religion, creed, political beliefs or disability.
Upon request, R&B Health Care Systems will provide auxiliary aids and services to individuals with disabilities and language services to individuals whose first language is not English when needed to ensure equal opportunity and meaningful access to the facility’s programs, services and activities. Examples of aids and services include, but are not limited to, qualified sign language interpreters, written information in other formats, foreign language interpreters and information translated into other languages. R&B Health Care Systems will provide aids and services in a timely manner and free of charge.
R&B Health Care Systems’ responsible person for assuring compliance is the Administrator.
If an individual believes discrimination has occurred, a grievance can be filed with R&B Health Care Systems’ Administrator within 60 days of the incident by mail, phone, fax, or email. Complaint forms are available at the front desk.
Civil rights complaints can also be filed with the U.S. Department of Health and Human Services Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal available at www.hhs.gov/ocr or by mail or phone:
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
Telephone: (800) 368-1019
TDD Toll-Free: (800) 537-7697
Communication methods & language assistance
We can give you information in another language or format. We also offer language interpretation services at no cost to you. Call us at 1-513-858-8660 (TTY: 711), 24 hours a day, 7 days a week.